Here at RenovAction, we pride ourselves in being a full service, Ottawa-based renovation company specializing in quality exterior and interior projects. We are and always have been fully dedicated to providing you with detailed workmanship, quality products, and professional service at every stage.
When Luc Lachapelle, one of Ottawa’s most respected and trusted contractors, started RenovAction, he started it with 6 core values in mind: Superior Customer Service, Commitment to Energy Efficient Products, Provision of Quality Products, Provision of Products with Strong Warranties, In-depth Consultations, and Quality Workmanship.
The main thing that sets us apart is the way in which we treat our customers – we take action in delivering a total package with knowledgeable specialists. Moreover, we address and put to rest any issues you may have in a timely manner because we are not happy unless you are. In can be said (and has been by our clients) that customer service is the heart of what we do!
In addition to our superior customer service, we work hard to ensure that the products we use are ones that are energy efficient, strong, and durable, so you won’t need to worry about any of the products you purchase. We have spent countless hours in an effort to continually research and determine what the best products on the market are, and specifically, what products fit and can withstand the ever-changing Ottawa weather.
In the rare event there is ever an issue with any of the products we use, we will sort it out as quickly and as efficiently as possible, as your peace of mind is of utmost important to us. As a result, we only choose products that are backed by some of the best warranties in the business. Our relationship with you doesn’t just end when the project has been completed because we aim to build a lasting relationship by providing a renovation that you are happy with not just now, but well into the future as well.
Finally, we understand that renovations are no small task and can be both mentally and physically taxing on all those involved. As a result, we take the time to listen to your needs, to explain the products we use, and to work with you at every stage in order to ensure we determine the best solution for your home and your budget, as well as to ensure you feel comfortable and at ease throughout the entire process.
Most importantly, we believe not only in unparalleled customer service and workmanship, but that Action Speaks Louder than words.
